Effective Date: 23.03.2025

At Arts of Creation, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our refund and returns policy below.

1. Eligibility for Returns

  • Items must be returned within 7 days from the date of delivery.

  • The product must be unused, in its original packaging, and in the same condition as received.

  • Personalized or custom-made items are not eligible for return unless defective or damaged.

2. Return Process

  • To initiate a return, contact us at contact@artsofcreation.in with your order details and reason for return.

  • After approval, we will provide return shipping instructions.

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

3. Refund Policy

  • Once we receive and inspect the returned item, we will notify you of the refund approval or rejection.

  • Approved refunds will be processed within 7-15 days to the original payment method.

  • Shipping charges are non-refundable unless the return is due to our error.

4. Exchanges

5. Non-Returnable Items

  • Custom-made or personalized items

  • Gift cards and promotional items

  • Used or damaged products not caused by transit issues

6. Late or Missing Refunds

  • If you haven’t received a refund yet, first check with your bank or payment provider.

  • If the issue persists, contact us at contact@artsofcreation.in.

7. Contact Us

For any questions about our Refund and Returns Policy, reach out to us: