Effective Date: 28.03.2025
At Arts of Creation, we aim to provide a seamless and reliable shopping experience. Please review our shipping and delivery policy below.
1. Shipping Locations
- We currently ship across India.
2. Processing Time
- Orders are typically processed within 1 business days.
- Customized or personalized products may take additional time for processing.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Time
- Standard Shipping: 7-10 business days (depending on location)
- Express Shipping: 3-7 business days (if available)
- Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.
4. Shipping Charges
- Free shipping on orders above ₹799.
- A flat shipping fee of ₹90 applies to orders below the free shipping threshold.
- Express shipping charges will be calculated at checkout.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order status on our website under the “Track Order” section.
6. Failed Delivery Attempts
- Our courier partners will attempt delivery 2 times before returning the package.
- If the order is returned due to incorrect address or failed delivery attempts, additional shipping charges may apply for re-shipping.
7. Damaged or Missing Items
- If you receive a damaged package or missing items, please contact us within 2 days of delivery with images and order details.
- We will arrange a replacement or refund as per our Refund and Returns Policy.
8. Contact Us
For any shipping-related queries, feel free to reach out to us:
- Email: contact@artsofcreation.in
- Website: www.artsofcreation.in